Job Clock tab on Service Orders

The Job Clock tab inside a Service Order has been moved to become one of the primary tabs


Job Clock tab on Service Orders

The Job Clock tab inside a Service Order has been moved to become one of the primary tabs as seen here:



By moving the tab, we can provide you with more screen space to view and reconcile your job clocking entries. When you first view this tab it is displayed in a summary (collapsed) view as seen here:



As you can see from this summary view, Job Clocking entries are now grouped by the Labor Line items on the service order. This allows you to quickly see the relationship between the labor you are charging the customer and the Technician Job Clocking entries which are directly tied to those charges. For example, with the first item listed shows that you are billing the customer 3.5 hours and your technicians spent 1.57 hours actually working on it.


To see the actual job clocking entries you can expand an individual line item by selecting the at the left of the line or you can expand all by using the  icon. You can also collapse all line items, return to the summary view, by using the  icon.

When expanded, the actual Technician Job Clocking entries are displayed.



Now you can easily see the relationships between the job clocking entries and the labor lines which are billing the customer.

You can now change these relationships by either a) right-clicking on one of the job clocking entries and selecting “Edit Time” OR b) double-clicking on a job clocking entry. This will then present you with the details of the job clocking entry:



As with previous versions, you can modify the actual clocking times and the notes for the entry. New to Version 1.23 is the ability to easily change which Labor Line item the Clocking Entry is linked to. To do this you would either change the labor line item selected or even select a labor line item from a different Job as seen here:





Once moved, the screen is refreshed and you can now see that the clocking entry has been linked to the first labor line on Job 1:



Through the normal course of working with labor line items, they sometimes do not have the final billing hours assigned to them until after all the work (technician clocking) has been completed. This then causes the “WIP Inv Hrs” to no longer be in line with what the customer is being billed.

For example, when a labor line item is first added to the service order it is given “Invoice Hrs” of just 1.0 hours. This was done simply to create the labor line so that technicians would have something to clock on to. The technicians do all there job clocking to record having done the work and when completed someone reviews the service order and determines the final hours to charge the customer. Using this example along with the same clocking hours shown above the Job Clocking tab would have looked like this before the final billing hours were entered:



And would look like this after a final billing hours of 1.5 had been entered:



You can now easily recalculate the “WIP Inv. Hrs” using the  icon. This will review all of the clocking entries and reset each of their WIP Hours to an accurate value as seen here: