Unknown Issue with DealerVu

Something is happening that is preventing you from working

Unknown Issue

Something is happening that is preventing you from working:

1. Have you asked others in your dealership that may have additional knowledge on the subject for their advice?;
2. Have you gotten out of the transaction completely and tried again?;
3. Can you recreate the problem in your training database?;
4. Have you documented the problem and the error message, if applicable?

If you still need help, please email support with the following information:

1. Summary of the problem;
2. Details on the steps taken to get to this point; 
3. Document numbers (PO, invoice, ...);
4. What you’ve tried to solve it;
5. Screen captures if possible.