DealerVu is frozen

DealerVu is frozen


DealerVu is frozen

There is a select window open.

Many times, you will open a window that is designed to select a record from a list. These windows demand an answer before you will be allowed to perform anything further within DealerVu. You must either select something or close the select window in order to perform any function on any other open DealerVu window or to launch any other task in DealerVu.
 
Example: Account Selector within General Ledger Journal Entry
 
When you attempt to add an account to a Journal Entry once the Select Account window is open, you cannot do anything else in DealerVu:




Do you think DealerVU is frozen? Check first that you don't have a lookup screen open by clicking on the DealerVu task on the taskbar at the bottom of your screen and look for the task with the Binoculars icon. Select that task and either finish your selection or close the select screen. You are back in action!