Scenarios on Out of Balance Trade Values
Scenarios on Out of Balance Trade Values
When you have a trade that is out of balance, there could be the possibility of up to four scenarios:
- The deal has been capped - uncap the deal, alter the ACV on the trade by 1.00, hit save, alter it back to its original value, hit save, recap deal
- The deal is in delivered or lower status - alter the ACV on the trade by 1.00, hit save, alter it back to its original value, hit save
- The deal is posted - unpost deal, alter the ACV on the trade by 1.00, hit save, alter it back to its original value, hit save, repost deal
- The deal is posted and you cannot or do not want to unpost deal - contact support and we will fix the out of balance trade, without unposting deal.
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